Privacy Policy

Last updated: 12 August 2025

Who we are

BiomassChains is the controller of your personal data for this website. For privacy enquiries, please use our contact form.

What we collect

• Contact form data — name, email, company and your message.
• Technical data — IP address, user agent and basic request logs (to secure and operate the site).
• Analytics — we may use privacy-friendly, aggregated analytics. If we enable non-essential analytics, we will ask for consent first (see the Cookies Policy).

Why we use your data (legal bases)

• Responding to enquiries — to reply and follow up (Art. 6(1)(b) pre-contractual steps).
• Operating and securing the site — fraud/abuse prevention, service quality (Art. 6(1)(f) legitimate interests).
• Compliance — to meet legal obligations (Art. 6(1)(c)).
• Analytics (if enabled) — to understand page performance (Art. 6(1)(a) consent).

How long we keep it

• Enquiries: up to 24 months, then deleted, unless needed longer for a live engagement or legal reasons.
• Server logs: typically 30–90 days for security and troubleshooting.
• Analytics: stored in aggregate only; no personal profiles.

Who receives it

Hosting and infrastructure providers (e.g., our hosting/CDN), email service for outbound messages, and carefully selected contractors working under confidentiality. We do not sell your data.

International transfers

Some providers may process data outside your country. Where required, we rely on appropriate safeguards (e.g., EU Standard Contractual Clauses or UK addenda).

Your rights

You can request access, correction, deletion, restriction, portability, or object to certain processing. You can also withdraw consent at any time (it won’t affect past lawful processing). Use the contact form. You have the right to lodge a complaint with your local data protection authority.

Cookies

See our Cookies Policy for details and controls.

Updates

We may update this notice from time to time. We will post the latest version here with the effective date.